testimonials

 

I would like to take this opportunity to thank Lisa Theriault @ Elite Mortgage Brokers on all the effort she put forth in getting me into a home. She answered all my questions and concerns that I had being a first time home buyer. She even went as far as changing some of my finances to better me into getting out of debt faster with other personal loans that I had. She went above and beyond to make me feel like I was her only customer although I know she is extremely busy with other clients. I would recommend Lisa to anyone I know looking to buy a home or re-mortgage their home.

 

Wendy

 

A few years ago, I felt that I had some equity in my home and wanted to utilize it for personal reasons. I saw Lisa's name on a web-site and, quite by coincidence, decided to talk to her by email, describe my situation and ask for her advice and assistance. It turned out to be the best decision I could have ever made. Lisa found a mortgage tailored to my needs and, when a complication with the property title occurred that was completely out of my control (and hers), she referred me to another professional who resolved the issue quickly and efficiently.

 

More recently, my family expanded unexpectedly and significantly and our home couldn't accommodate the family needs any longer. For personal reasons that Lisa understood, I didn't want to sell the home and wished, instead, to expand it. Once again, I called on Lisa for her advice and expertise and she worked with me over a period of many months during our renovations, and afterwards, to be sure that the equity in our home paid for the addition at minimum cost to us.

 

I consistently refer Lisa to friends and family with absolute confidence. As a local Executive with the PSAC, I spread the word about Lisa during conferences, conventions and through our internal customer satisfaction network and I am proud to do so. In today's world, risking fate to find a trustworthy, professional and caring financial advocate is frightening and can be costly to the customer (both financially and emotionally). No such worries with Lisa! Thank you so much for being who you are.

 

Rotha

 

Thank you for the gift certificates and business cards they both will come in handy as we tell people about our experience. I would like to offer from the bottom of our hearts a sincere thank you for all your help with buying our first home. The simple fact of knowing you were working tirelessly behind the scenes either lining up the lawyer to talk or the real estate agent to show us around made this for me very easy. I know that with the click of a button from the time we submitted our application you and your team were always on the move whether it was answering a quick question that came up or helping to decide the questions to ask about a property I know this wouldn't have been as stress free if it wasn't for you.

 

I would recommend you to any of my family, friends or co-workers who are in the market.

 

Terry and Steve

 

I was referred to Lisa Theriault by one of her previous and very satisfied customers.

The referral came after expressing to this customer my frustrations with regard to my previous brokers' lack of action and inability to answer important questions in a timely manner.

 

Lisa was quick to provide flexible options suitable to my needs and lifestyle. She was prompt in answering my many questions and was always well prepared and well informed in her responses.

 

Lisa is proactive and significantly customer service oriented. It was a relief working with her.

 

I strongly recommend Lisa Theriault to any person seeking a broker who is flexible, well informed and there for you, the client, when making one of the biggest financial decisions one will ever make.

 

M. Paquette

 

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